Refund policy

💚 Refund & Happiness Guarantee

At Planty Tees, every item is made just for you after you place your order. This allows us to reduce waste and avoid overproduction 🌱

Because of this, we do not offer traditional returns or exchanges for sizing or change of mind.

However — if something isn’t right, we’ll make it right 💚

📅 14-Day Guarantee

You have 14 days from delivery to contact us regarding any issue with your order.

Please email us at info@plantytees.com with your order number and details.

✅ Eligible for Replacement or Refund

We offer a free replacement or refund if:

  • Your item arrives damaged
  • There is a printing error
  • You received the wrong item or design
  • There is a verified shipping issue

📸 What We May Ask For

To help us resolve your issue quickly, we may request:

  • Clear photos of the item
  • A photo of the size tag
  • Packaging or shipping label (if relevant)

📏 Sizing Policy

Please check our size chart carefully before ordering.

We do not offer returns or exchanges for:

  • Incorrect size selection
  • Fit preference (too small / too large)

If you’re unsure, we’re always happy to help guide you before you order 💚

🔁 Need a Different Size?

While we don’t offer direct exchanges, we’re here to help.

We can offer a discount on a replacement order so you can get the correct size.

🚫 Non-Returnable Items

We do not accept returns or exchanges for:

  • Change of mind
  • Incorrect size selection
  • Sale items
  • Gift cards
  • Custom or personalized items (if applicable)

💳 Refunds

If your request is approved, your refund will be issued to your original payment method.

Please note: your bank or payment provider may take additional time to process the refund.

💚 Our Promise

We stand behind every order.
If something feels off, reach out — we’ll always do our best to find a fair solution.

📩 Contact Us

Questions? We’re here for you anytime:
info@plantytees.com